What we don't do
The FITD never requests the sharing of sensitive data or money transfers. FITD does not ask for contributions from depositors, to secure investments or protect deposits. Any such initiative is considered a scam. Through this section we want to update you on possible threats to help you defend against the most common risks by providing practical advice to counter them.
How to protect yourself from possible threats
Increasingly sophisticated techniques are being used to steal money and personal information, and the risk of being deceived increases. FITD does not ask depositors for data of any kind through email, text messages, phone calls or in person.
Find here some important pointers to protect yourself from such threats:
1. Do not click on suspicious links received via email or SMS. Banks never ask for personal information through these channels.
2. Always verify the authenticity of communications received from your bank. Never provide personal or banking information through suspicious emails or phone calls.
3. Regularly monitor your bank accounts for suspicious activity. Prevention is the key to avoiding unpleasant surprises.
4. When conducting online transactions, be sure to use safe and secure connections. Avoid public Wi-Fi networks for banking transactions.
5. Recognize the warning signs of a banking scam: urgent requests for money, offers that are too good to be true, and unsolicited communications.
6. Rely only on your bank's official channels for banking communications and transactions. Avoid unauthorized websites and applications.
7. Enable two-factor authentication for an extra layer of security on your online banking accounts. Every extra security measure can make a difference.
8. Always use strong passwords and change them regularly. The security of your bank accounts is critical to preventing fraud.
Do you suspect that you are involved in or are you the victim of a scam?
In case you should receive such type of request, do not share any information, and follow these 3 steps:
1. immediately stop all communication with the suspected scammer (this can be by text message, phone call, email, or in person);
2. contact your bank. If it is FITD, report it to us by e-mail;
3. contact the police.